OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
71 ratings and 53 comments received in the last 90 days.
17 September 2025
Very informative and helpful
04 September 2025
Fantastic service from Seb and team at Blackburn Mini
18 August 2025
Easy, Quick, very organised, everything ready, all paperwork sorted efficiently. Adam O'Neil was very efficient and helpful
15 August 2025
Very efficient
29 July 2025
See above
21 July 2025
Very satisfied
15 July 2025
Great experience
03 July 2025
I felt like the focus was on me and everyone in the centre did their own individual part in offering a great experience
03 July 2025
Love my car. No hassle with the buying process.
22 September 2025
Thoroughly informed throughout the day.
18 September 2025
Everything ran smoothly you know what to expect.
18 September 2025
Everyone was really knowledgeable and courteous!!
17 September 2025
Explained everything clearly. Even followed up to see how we were getting on
14 September 2025
As above
14 September 2025
Happy with the service provided
05 September 2025
Quick turn around within 3 days including parts and bank holiday
03 September 2025
Very professional. And explained everything they had done to my car
02 September 2025
Polite and friendly
02 September 2025
Freindly and knowledgable
25 September 2025
Again, Patric excelled here. He was really approachable and professional and was able to answer the questions that I had. His explanations of the car at handover were first class.